Terms & Conditions of Website Use

Welcome to lannahdunn.com (“website”).  The website and its contents are owned and operated by Lannah Dunn Fine Jewellery [ABN 18 714 854 363] (“Lannah Dunn”). 

In accessing, using or purchasing goods via the website, you acknowledge that you have read, understood and agree to be bound by its terms, conditions, disclaimers and limitations of liability (“Terms and Conditions”).  Lannah Dunn reserves the right to amend or update such Terms and Conditions at any time without providing notice to you.  These Terms and Conditions apply to goods and services purchased through any Lannah Dunn store as well as governing the use of the website. 

All orders made through the website and all incidental agreements and matters are governed by the laws of Australia and the State of Queensland.  Lannah Dunn operates in accordance with the Office of Fair Trading.  All rights not expressly granted herein are reserved.


Privacy & Security

Collection of Personal Information

We are committed to the protection of personal information. We understand that visitors and users of this website are concerned about their privacy, and the confidentiality and security of any information that is provided. Some information is automatically collected whenever anybody accesses this website.


Information provided by you

If you purchase from lannahdunn.com you are required to include all requested contact information.  Correspondence is through e-mail - you must include your e-mail address in your order otherwise we will not be able to contact you.  We may subsequently require further information to enable the processing of your order.  You agree to provide lannahdunn.com with current, complete and accurate customer information when asked to do so by the website or an employee of Lannah Dunn.  Lannah Dunn reserves the right to refuse any order if it believes that it is fraudulent or suspicious in nature.


Online forms

Additional information may be voluntarily supplied through on-line forms and e-mail for specific service delivery purposes.  All information received through order forms is treated with strict confidence. Lannah Dunn will only use such information collected for the purpose for which it was supplied (contact information to contact you during the course of the transaction; and delivery address for shipping) and such information will not be disclosed to any third party unless required by law.  You will also have the opt in option to be included to receive our annual hard-copy brochure – postal delivery.


Automatically logged information

When you visit this website our internet Service Provider's standard web logs record anonymous information for statistical purposes only, including: date and time of your visit to the site, pages you accessed, type of browser you are using, referring site and internet address of the server accessing our site.



This site has security measures in place to protect the loss, misuse and alternation of the information under our control.  The site is developed to support secure online purchasing through SSL (Secure Sockets Layer) technology.  All information that you provide during the ordering process is encrypted for your protection.

We take reasonable steps to ensure the security of all information that we collect, however no data transmission over the Internet or information stored on servers accessible through the Internet can be guaranteed to be fully secure. These activities are undertaken at your risk.


Secure payment

For your safety and protection, your credit card information is not stored on our servers.  Our payment gateway providers, eWAY and/or PayPal (depending on your payment method selection), keeps this information encrypted and secure on your behalf.


Changes to this Privacy Statement

This privacy policy may change, without notice, particularly as new rules, regulations and industry codes are introduced.


External Links

This website provides links to external Internet sites. These external websites are outside our control. It is the responsibility of users to make their own decisions about the accuracy, reliability and correctness of information found. Although care is taken to provide links to suitable material, the nature of the Internet prevents the guaranteeing of suitability, completeness or accuracy of any material to which this site may be linked. Lannah Dunn is not endorsing any provider of products or services by facilitating access to information about these providers from its website, nor does it accept responsibility for the quality of goods and services provided by third parties accessed through this site.



While care has been taken to ensure that information contained in this website is true and correct at the time of publication, changes in circumstances after the time of publication may impact on the accuracy of this information. Lannah Dunn gives no warranty or assurance, and makes no representation as to the accuracy of any information or advice contained, or that it is suitable for your intended use. Lannah Dunn disclaims all responsibility and all liability (including without limitation, liability in negligence) for all expenses, losses, damages and costs you might incur as a result of the information being inaccurate or incomplete in any way, and for any reason.



Extreme care has been taken in supplying imagery that accurately represents what it is intended to display.  Working closely with our professional photographers, actual colours may differ slightly from imagery as will viewing from different screens and programs.  Lannah Dunn will not be liable for minor discrepancies.


Special Makes

The Total Diamond Weight (TDW) on rings containing fine round brilliant cut diamonds may differ slightly from description.  For example as the finger size increases the total diamond weight will increase.

Each user waives and releases Lannah Dunn and its agents, employees and service providers to the full extent permitted by law from any and all claims relating to the usage of material or information made available through this website. Subject to any terms implied by law, which cannot be excluded, in no event shall Lannah Dunn be liable for any losses or damages, including incidental or consequential damages, resulting from use of the material.


Release and Indemnity

You agree to waive any and all claims that you now have or may have in the future against Lannah Dunn which relate to or are incidental to any transaction. You agree to indemnify and hold Lannah Dunn harmless from and against any and all claims, loss or expense that may be incurred by Lannah Dunn which relate to or are incidental to the performance of its duties as described in these Terms and Conditions including all costs of defending itself against a claim by any other person and/or as a result of you taking any action or refraining from taking any action or instituting or defending any action or legal proceeding. You further agree to indemnify and hold Lannah Dunn harmless from any claim made by any third party due to or arising out of your use of this website, the violation of these Terms and Conditions by you, or the infringement by you, or other users of this website using your membership account, of any intellectual property or other right of any person or entity.